How do I get a logo designed?
Please go to our prices page and see what package suits your needs best, once you decided on your package click on the order now button, that will take you to a questionnaire to complete telling us more about your company and share any ideas you may have for us. Once you submit the form you will be taken to the checkout page to complete your order.
I placed my order now what?
Our design team leader will look at the questionnaire, do research about your industry and designate it to the best designers on our team suited for the design. We will then send you samples of the best logos the designers created for you to choose from, we will then ask you to review the logos and we will then make changes to the logo of your choice until you are 100% satisfied and approve the final logo.
How will I get my logos?
Your logo samples will be emailed to your email address you provided on the order form, the final logo files will be also be sent via email in a zip file in various formats.
Do you offer any support if I need to talk to someone about my logo?
Yes, we offer live help on the website during office hours, email support and you can call us on our
toll-free number – 1-800-719-0840 - Mon.- Fri. 9am-5pm CST
What should I do if I do not like any of the logo samples you show me?
In the unlikely event that you are not completely satisfied with your new logo designs, we will ask you for more information and will provide you with additional samples to choose from to see if we can hit the mark the second time around. We also offer a money back guarantee before you request revisions.
What file formats will I receive?
You will receive, .psd, .eps, .tiff, .pdf, .jpg, giff, & .png format if you need additional formats please contact us.
I have an idea of what my logo should look like can you utilize that?
We welcome all input from our clients, the more information you give us the better. If you have examples of logos you like, we can use those for inspiration, also if you have a rough sketch you would like to include, that would be helpful as well, however, it is not compulsory.
Where are you located?
We are located in Nashville TN, USA
What is revisions?
When you have received your logo samples, and you need changes done, i.e... colors, fonts or some elements within the design, these are called revisions.
Do you do illustrations/Mascots?
Yes we do, but it is not included in our custom package. Please contact us for a quote
Do you do any other graphic design work?
Yes, we do other design work i.e., flyers, brochures and other graphic design work, please contact us for a free quote..
Do you use clip art in your designs?
We will never use clip art in our designs, all our designs are original artwork created by our in-house designers.
Do you offer rush service?
Yes, if you need your designs sooner than what your package specify then you can use our Express Service for an additional $29.00 you will then receive your first concepts within 24 hours, you will have that option at checkout.
Can you recreate my existing logo?
Yes, if you already have a logo, but you need it in vector format or need some tweaks or changes to it, we would be more than happy to do that for you.
Tell me about the free business cards your offer?
Our Platinum Package includes 500 FREE business cards. It is only for one person and is one sided. Additional cards and features may be purchased at a discounted rate. We offer free shipping to the continental USA.